All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that during high-demand periods, product launches, or promotions, processing times may be slightly longer.
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
Delivery times are estimates and may vary due to carrier delays, customs processing, or local conditions.
We ship internationally to most countries.
Customers are responsible for any customs duties, taxes, or import fees charged by their local authorities. These charges are not included in the item price or shipping cost.
Once your order ships, you will receive a tracking number via email.
Tracking information may take up to 24 hours to update after shipment.
We are not responsible for shipping delays caused by carriers, weather, customs, or other circumstances beyond our control. However, if your order appears delayed, feel free to contact us and we’ll do our best to assist.
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an address error, additional shipping charges may apply to reship the order.
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) with your order number and photos if applicable. We will work with the carrier to resolve the issue.
If you have any questions about shipping, please contact us at: shop@skatterbencher.com.
loading
